Neel Teck Reputra

Last Updated: 20 August 2026

Neel Teck Reputra is a product of NeelTeck Innovations Private Limited ("Neel Teck", "we", "us", or "our"). We respect your privacy and are committed to protecting the information you provide while using Reputra, our AI-powered Review & Reputation Management Platform.

This Privacy Policy explains how we collect, use, process, store and protect information when you create an account, access Reputra, use its features, connect third-party services or interact with our website and services.

By using Reputra, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you use Reputra, we may collect:

Account Information:
- Name
- Business name
- Email address
- Phone number
- Login credentials
- Account and profile information

Business Information:
- Business name and category
- Business address
- Contact information
- Website and social media information
- Business descriptions
- Google Business Profile-related information where authorized by you

Customer Feedback Information:
Depending on the features you use, you may provide customer feedback, ratings, comments, contact information and other information voluntarily submitted by your customers through your configured feedback or review workflow.

Usage Information:
- Features used
- Account activity
- Subscription information
- Usage statistics
- Login and access information
- Product interaction data

Technical Information:
- IP address
- Browser type
- Device information
- Operating system
- Log information
- Approximate location
- Cookies and similar technologies

2. HOW WE USE INFORMATION

We may use information to:

- Create and manage your Reputra account
- Provide review and reputation management features
- Manage customer feedback workflows
- Provide AI-assisted content and review-response features
- Support Google Business Profile-related functionality where authorized
- Generate business descriptions and promotional content
- Provide AI-assisted images and marketing content where available
- Provide analytics and business insights
- Process subscriptions and payments
- Provide customer support
- Improve our software and services
- Maintain platform security
- Detect and prevent fraud, abuse and unauthorized access
- Communicate important service updates
- Comply with applicable laws and regulations

3. AI-POWERED FEATURES

Reputra may provide AI-assisted features for generating business content, review-response suggestions, descriptions, promotional content, images and other business-related outputs.

AI-generated content may not always be accurate, complete or appropriate for every situation. Users are responsible for reviewing and approving AI-generated content before publishing, submitting or using it.

4. CUSTOMER FEEDBACK AND REVIEWS

Reputra may process customer feedback and review-related information submitted through the platform.

Our services are designed to help businesses manage customer feedback and reputation responsibly. Users remain responsible for ensuring that their use of Reputra and any resulting content complies with applicable laws and the policies of relevant third-party platforms.

Neel Teck does not guarantee publication, acceptance, retention or ranking of any review or content on Google or another third-party platform.

5. GOOGLE BUSINESS PROFILE AND THIRD-PARTY SERVICES

Certain Reputra features may connect with or interact with Google Business Profile and other third-party platforms.

Where you authorize an integration, we may process information necessary to provide the requested functionality.

Third-party platforms operate under their own terms, policies and privacy practices. Neel Teck does not control third-party platforms, their availability, algorithms, policies or decisions.

6. NFC REVIEW PRODUCTS

Reputra may support NFC review standees or related NFC products.

Where an NFC product is purchased, information required for configuration, personalization, delivery and support may be collected and processed.

7. PAYMENT INFORMATION

Payments may be processed through third-party payment gateways.

We may receive transaction-related information necessary to confirm and manage your purchase, but complete payment card details are generally processed by the relevant payment provider according to its own security and privacy practices.

8. DATA SECURITY

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet-based system can be guaranteed to be completely secure.

9. DATA RETENTION

We retain information for as long as reasonably necessary to provide our services, maintain records, comply with legal obligations, resolve disputes, enforce agreements and protect our legitimate business interests.

Retention periods may vary depending on the nature of the information and service.

10. DATA SHARING

We may share information with trusted service providers and technology partners where reasonably necessary to operate Reputra, including hosting providers, payment processors, analytics providers, communication providers, AI technology providers and integration partners.

We may also disclose information where required by law or necessary to protect our rights, users, systems or property.

We do not sell personal information as a commercial data product.

11. INTERNATIONAL DATA PROCESSING

Neel Teck serves businesses in India and international markets. Information may therefore be processed or stored in countries other than the country where you are located.

Where required by applicable law, we take reasonable measures to support lawful international data transfers.

12. COOKIES

We may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, understand usage and support security and analytics.

13. YOUR RIGHTS

Depending on applicable law, you may have rights to access, correct, update or request deletion of certain personal information.

Requests may be subject to identity verification and applicable legal requirements.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be published on this page together with an updated "Last Updated" date.

15. CONTACT

For privacy-related questions or requests, please contact Neel Teck through the official contact information provided on our website.

NeelTeck Innovations Private Limited is the company behind the Neel Teck technology ecosystem.

Official Corporate Website:
neelteck.com